01
Customer support agents
Answer customer questions on WhatsApp, email or your website from your own policies and order data, and hand tricky cases to a person.
e.g. order status, returns, FAQs
AI agents · automation · websites · portfolios · Bangalore, India
We build AI agents, automation systems, business websites and personal portfolios, for customer support, operations, finance, sales and reporting, around the way your team already works. Every agent is checked against real examples from your business before launch, and monitored after.
Watch: how an agent works
What we build
Start with the workflow that costs you the most time. Each agent connects to the tools you already use, such as WhatsApp, email, spreadsheets and your CRM.
01
Answer customer questions on WhatsApp, email or your website from your own policies and order data, and hand tricky cases to a person.
e.g. order status, returns, FAQs
02
Chase replies, book slots, send reminders and escalate when nobody responds, with limits so no one is spammed.
e.g. scheduling, onboarding, approvals
03
Match invoices to purchase orders, flag mismatches with the source rows, and turn your spreadsheets into weekly summaries and month-end commentary.
e.g. invoice matching, reconciliations, weekly reports
04
Qualify incoming leads, follow up on time, and keep your CRM up to date without manual copying.
e.g. lead scoring, quote follow-ups, CRM updates
05 · Workflow automation
When clear rules can do the job, we build a plain automation instead: approvals, routing, reminders, document chasing and reports, on tools like Power Automate, SharePoint, Excel and Python. Cheaper to run, faster to build, and easy to trust.
Recent example · HR onboarding, US university
7 automated flows now handle 1,000+ onboarding cases a month, about 90% faster than before.
Read the case study06 · Websites & portfolios
Fast, mobile-first sites on your own domain, set up for Google from day one. Add a chat agent, lead capture or booking, so visitors become customers, interviews or clients.
For businesses
A site that answers questions, captures leads and takes bookings while you sleep.
For students, job seekers, freelancers and professionals
A personal site that shows your work and makes it easy for recruiters and clients to say yes.
Who we help
Every team has tasks it does again and again. If yours does it every week, we can probably take it off your plate, whatever your industry: clinics, CA firms, online stores, colleges, startups and more.
Get hours back from admin: invoices, follow-ups, reminders and reports.
Answer common questions on WhatsApp, email or chat, at any hour, and hand tricky ones to a person.
Match invoices, chase payments and prepare month-end summaries without the copy-paste.
Reply to new leads in minutes, qualify them and book meetings automatically.
Onboard people, collect documents and route approvals without chasing anyone.
A personal portfolio site that makes it easy for recruiters and clients to say yes.
How it works
Step 1
A free 30-minute call to find where time is lost and whether an agent is the right fix.
Step 2
A working agent on your own data and tools, scoped to one workflow.
Step 3
We try it on real examples from your business and show you how often it gets them right, before launch.
Step 4
Guardrails, logs and a monthly review, so the agent keeps working as your business changes.
Why tested agents
A kasauti is the touchstone jewellers rub gold against to prove it is real. We prove every agent the same way: on real examples from your business, before it touches your work.
Numbers, amounts and rules are computed in code. The AI reads, drafts and explains, and its answers are checked against the evidence.
Every agent is tried on real examples from your business, so you see how often it is right before your customers do.
Names, phone numbers and customer details are masked before any AI call, and nothing is stored that the workflow does not need.
Watch an agent at work
Our FP&A agent takes a month of actuals and budget, works out the variance by department in code, and then writes the risk flags a finance lead would want to read. Shown on sample data.
Try it yourselfWhat we have built
A real automation delivered for a university HR team, plus agents you can try right now on sample data.
Case study · HR onboarding · US university
01 · The problem
Every new hire had to be checked by hand: employee type, rehire status, location and I-9 stage, then sent the right emails. The whole process depended on one HR staff member.
02 · What we built
7 Power Automate flows across 2 SharePoint lists. Each case is routed automatically on those 4 factors and gets the right one of 12 email templates. No AI was needed: clear rules did the job.
03 · The result
Built with Power Automate · SharePoint · Microsoft 365
Live demos you can try
Quick estimate
Think of the repetitive work: copying data, chasing documents, answering the same questions, checking invoices. Move the sliders to match your team.
estimate.txt
A rough estimate, not a quote. On the free call we look at your real workflow and give you an honest number.
Check my workflow for free
Meet the founder
I build and test AI systems for a living: the evaluation harnesses and LLM-as-judge checks that decide whether an AI is ready for real users. Before that, I worked across finance, operations and analytics, and built the HR onboarding automation for a US university that handles 1,000+ cases a month.
I started Kasauti AI because too many agents are sold on a demo and never measured. I personally review every system before it goes live, and you work directly with the people building yours, from the first workflow review to launch.
My view: why businesses need AI now
Most businesses do not lose time on hard decisions. They lose it on the work around them: copying data between sheets, chasing documents, answering the same customer questions, checking invoices line by line. That work grows with every new customer, so teams end up hiring just to keep up.
AI changes that. An agent can read a message, an invoice or a PDF, work out what it means and take the next step, at any hour, in seconds. Your people get their time back for the judgement calls, the customer relationships and the growth work only they can do, and a small team can run like a much bigger one.
But untested AI is a liability, not a tool. The businesses that win with AI will not be the ones that adopt it first. They will be the ones that adopt it carefully, measure it on real work and keep a person in charge of the risky steps. That is the kind of AI I build.
Questions
The questions business owners ask us most. Anything else, ask on the free review call.
No. If simple rules can do the job, we build a plain automation and use AI only where judgement or language is needed. Many projects end up as a mix of both, and we will tell you which is cheaper to run.
Repeated work with clear examples of a right answer: replying to customer queries, matching invoices, chasing documents, routing approvals, building weekly reports. If your problem is not a good fit, we will say so on the first call.
A pilot on one workflow takes 2-3 weeks. Larger builds depend on how many steps and tools are involved, and you get a fixed timeline along with the fixed quote before any work starts.
Every project has a fixed price, agreed up front after the free review call. After launch, the only running costs are hosting and AI usage, which we bill at cost with no markup. Ongoing support for monitoring and changes is optional.
Sometimes, like any person or system. That is why we measure the error rate on your real examples before launch, keep a person in the loop for risky steps, and log every decision so it can be checked.
We sign a confidentiality agreement before we see your data. Sensitive fields are masked before any AI call, and access is limited to what the workflow needs.
No. We connect to the tools you already use, such as Excel, Google Sheets, Microsoft 365, WhatsApp, email or your CRM, and train your team to work with the result.
You do. You get the working system, its test cases and handover notes, so you are never locked in to us.
On a 30-minute Google Meet call, we look at one workflow that is costing you time and tell you honestly whether an agent, a plain automation or nothing at all is the right answer. There is no obligation to hire us.
Pick a time for a free 30-minute Google Meet call. You leave with a clear answer on whether an agent will help, even if you never hire us.